IoT and Digital Supply chain Optimization

Accelerate Industry 4.0 with SAP Leonardo and SAP IoT

We can shape your mission

ERP Center helps organizations design and execute scalable IoT and M2M strategies using SAP Leonardo and SAP IoT. We support your digital transformation end-to-end—from strategy and architecture to implementation and optimization.

Our IoT services help you:

Align SAP IoT capabilities with business goals
Accelerate time-to-value while lowering TCO
Design secure, scalable IoT architectures
Deliver end-to-end solutions tailored to your operations

Our Capabilities

IoT Advisory
Define high-value IoT use cases, operating models, and a clear road map aligned with Industry 4.0.

Proof of Concept (PoC)
Validate IoT solutions with real device data in the SAP cloud before scaling—reducing risk and improving buy-in.

Best Practice Solutions
Accelerate deployment using proven SAP IoT scenarios, accelerators, and implementation road maps.

Custom IoT on SAP Cloud Platform
Build and operate custom IoT applications that connect core systems to the edge—securely, reliably, and at scale.

SAP Enterprise Support provides mission-critical operations support by delivering the following:

Incidents/Issues Resolution

In an SAP Global support environment resolving incidents and Issues quickly is a prime importance for us. We build knowledge of resources and use collaborative capabilities with tools to perform root cause analysis. Our team have access to SAP support service, which helps us resolving the issues in timely manner.

Service Level Agreements

We honor every promise and agreement that is made to our customers. At ERP Center, SAP support center takes every incidents very seriously. Our team are at your service for 24×7 and ensure that your SAP operations runs better per your satisfaction.

Quality Control

Our approach towards quality is based on the deep understanding our your business. We build tests scripts around your business which consists of unit tests (UT), User Acceptance Tests (UAT) and Integration and Stress tests. It improves quality control, change management and reduces incidents.

Manage SAP Releases and Upgrades

Keeping our customers informed, we provide five days of remote advice every year to assists in evaluating the innovation capabilities of the latest SAP Enhancements Package. We work with your release schedule to deploy new SAP enhancements and support packs that are critical for your business.

Custom Code Support

As we all understand that over the period of time your business process needs drive the customization of SAP application. we provide support, root cause analysis and offer code improvements, impact analysis due to your new release/upgrades. It helps avoiding conflicts between your planned custom code/modifications and SAP Enhancement.

Managed Services Analytics

We provides tailor-made Data Analytics of your Managed Services ranging from Level-1, 2 and 3 Support. Our support tools are running on start of the art platform in cloud, It compiles every incident and keep track of its status and measured against the SLAs. We provide daily, weekly, monthly, quarterly and yearly reports that help us and our clients measure KPIs.

Support Advisory

Our SAP support team and EMs works with you in each step of the way to ensure your support operations runs the way you want. EM’s are focus on client relationships and making sure that operational instructions are communicated to the support team without any gaps. There is a clear support model in which escalation points are defined that keeps our support organization perform efficient. We leverage our partnership with SAP and have access to their software support channels.

We connect your business with your target

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ERP and Digital Core

ERP Center is the SAP partner and our SAP consultants have expertise in SAP based solutions helping organizations adapt to the digital economy and create market differentiation.

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