[vc_section full_width=”stretch_row” pix_over_visibility=”” pix_overlay_color=”custom” pix_overlay_custom_color=”” responsive_css=”{“pix_res_sm_pt“:“20“,“pix_res_sm_pb“:“20“,“pix_res_md_pt“:“40“,“pix_res_md_pb“:“40“}” css=”.vc_custom_1703576008128{padding-top: 0px !important;padding-bottom: 80px !important;}”][vc_row full_width=”stretch_row” content_placement=”middle” pix_particles_check=”” css=”.vc_custom_1603925891799{padding-top: 40px !important;}”][vc_column css=”.vc_custom_1604715604745{padding-top: 20px !important;padding-bottom: 20px !important;}”]

Application Management Services<\/h2><\/div><\/div><\/div>[vc_empty_space]
The pressure is huge to reduce IT budgets and time to be spend on business innovations and delivering solutions that are value to the business growth. Managing existing IT operations along with a competitive edge using start of the art technologies is a step towards your digital transformations.<\/p><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section full_width=”stretch_row” pix_over_visibility=”” css=”.vc_custom_1706076314236{padding-top: 70px !important;padding-bottom: 70px !important;background-color: #f2f2f2 !important;}”][vc_row content_placement=”middle” pix_particles_check=””][vc_column width=”1\/2″ css=”.vc_custom_1590548076980{padding-right: 30px !important;padding-left: 30px !important;}”]
We can shape your mission<\/h2><\/div><\/div><\/div>[vc_empty_space][vc_column_text]<\/p>\r\n
SAP support for your mission-critical operations is the ultimate bottom line for us. The service includes Deploy, manage, monitor and optimize your SAP solutions and business processes \u2013 On-Premise or in the Cloud<\/p>\r\n
ERP Center support services includes Issues\/Incident resolution, meeting SLA\u2019s, build, test and run new SAP enhancements, support packages, safeguard your investments and mitigate risks with continues application and event management. We uses incident data to prevent future incidents which help in reducing your incidents that affect your business.<\/p>\r\n
Our proactive approach towards your system security monitoring helps in mitigating risks and vulnerability in your SAP Landscape. We manage your SAP deployment and releases to drive efficiency of your IT operations.<\/p>\r\n
[\/vc_column_text][\/vc_column][vc_column width=”1\/2″][vc_single_image image=”14504″ img_size=”full”][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=”stretch_row” pix_scale_in=”pix-scale-in-sm” pix_over_visibility=””][vc_row full_width=”stretch_row” content_placement=”middle” pix_over_visibility=”2″ bottom_divider_select=”8″ b_2_is_gradient=”true” b_2_color=”rgba(74,133,148,0.3)” b_3_is_gradient=”true” b_3_color=”#fffcf9″ b_3_color_2=”rgba(252,99,107,0.15)” pix_particles_check=”” css=”.vc_custom_1703578047493{padding-top: 30px !important;padding-bottom: 80px !important;background-color: #f8f9fa !important;}”][vc_column pix_particles_check=”1″ pix_particles=”%5B%7B%22h_position%22%3A%22left%22%2C%22horizontal%22%3A%220%22%2C%22v_position%22%3A%22top%22%2C%22vertical%22%3A%220%22%2C%22pix_particles_type%22%3A%22scroll_parallax%22%2C%22pix_particles_type_2%22%3A%22mouse_parallax%22%2C%22pix_particles_type_3%22%3A%22scroll_rotate%22%2C%22depth%22%3A%220.2%22%2C%22xaxis%22%3A%22100%22%2C%22yaxis%22%3A%220%22%2C%22rotation_speed%22%3A%22300%22%2C%22pix_inverse_rotation%22%3A%22scroll_inverse%22%2C%22pix_infinite_speed%22%3A%22pix-duration-fast%22%2C%22hide%22%3A%22true%22%7D%5D” css=”.vc_custom_1703577530543{padding-top: 0px !important;padding-right: 40px !important;padding-bottom: 20px !important;padding-left: 40px !important;}”]
SAP Enterprise Support provides mission-critical operations support by delivering the following:<\/h2><\/div>[vc_row_inner css=”.vc_custom_1703577872765{padding-top: 30px !important;}”][vc_column_inner width=”1\/2″]
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Incidents\/Issues Resolution<\/div>
In an SAP Global support environment resolving incidents and Issues quickly is a prime importance for us. We build knowledge of resources and use collaborative capabilities with tools to perform root cause analysis. Our team have access to SAP support service, which helps us resolving the issues in timely manner.<\/div><\/div><\/div><\/div>[\/vc_column_inner][vc_column_inner width=”1\/2″]
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Service Level Agreements<\/div>
We honor every promise and agreement that is made to our customers. At ERP Center, SAP support center takes every incidents very seriously. Our team are at your service for 24\u00d77 and ensure that your SAP operations runs better per your satisfaction. <\/div><\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=”1\/2″]
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Quality Control<\/div>
Our approach towards quality is based on the deep understanding our your business. We build tests scripts around your business which consists of unit tests (UT), User Acceptance Tests (UAT) and Integration and Stress tests. It improves quality control, change management and reduces incidents.<\/div><\/div><\/div><\/div>[\/vc_column_inner][vc_column_inner width=”1\/2″]
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Manage SAP Releases and Upgrades<\/div>
Keeping our customers informed, we provide five days of remote advice every year to assists in evaluating the innovation capabilities of the latest SAP Enhancements Package. We work with your release schedule to deploy new SAP enhancements and support packs that are critical for your business.<\/div><\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=”1\/2″]
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Custom Code Support<\/div>
As we all understand that over the period of time your business process needs drive the customization of SAP application. we provide support, root cause analysis and offer code improvements, impact analysis due to your new release\/upgrades. It helps avoiding conflicts between your planned custom code\/modifications and SAP Enhancement.<\/div><\/div><\/div><\/div>[\/vc_column_inner][vc_column_inner width=”1\/2″]
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Managed Services Analytics<\/div>
We provides tailor-made Data Analytics of your Managed Services ranging from Level-1, 2 and 3 Support. Our support tools are running on start of the art platform in cloud, It compiles every incident and keep track of its status and measured against the SLAs. We provide daily, weekly, monthly, quarterly and yearly reports that help us and our clients measure KPIs.<\/div><\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=”1\/2″]
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Support Advisory<\/div>
Our SAP support team and EMs works with you in each step of the way to ensure your support operations runs the way you want. EM\u2019s are focus on client relationships and making sure that operational instructions are communicated to the support team without any gaps. There is a clear support model in which escalation points are defined that keeps our support organization perform efficient. We leverage our partnership with SAP and have access to their software support channels.<\/div><\/div><\/div><\/div>[\/vc_column_inner][vc_column_inner width=”1\/2″][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=”stretch_row” pix_over_visibility=”” css=”.vc_custom_1706076346192{padding-top: 70px !important;padding-bottom: 100px !important;background-color: #ffffff !important;}”][vc_row content_placement=”middle” pix_particles_check=””][vc_column width=”1\/2″ css=”.vc_custom_1590548076980{padding-right: 30px !important;padding-left: 30px !important;}”]
We connect your business with your target<\/h2><\/div><\/div><\/div>[vc_empty_space]
Sed ut perspiciatis unde omnis iste natus error sit voluptatem accusantium doloremque laudantium, totam rem aperiam<\/span><\/p><\/div>[\/vc_column][vc_column width=”1\/2″][vc_single_image image=”14470″ img_size=”full”][\/vc_column][\/vc_row][\/vc_section][vc_section pix_over_visibility=”” css=”.vc_custom_1703575841802{padding-top: 70px !important;padding-bottom: 100px !important;background: #f5f7fb url(https:\/\/erp-center.com\/wp-content\/uploads\/2023\/12\/banner.jpg?id=14494) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_row content_placement=”middle” pix_particles_check=””][vc_column content_align=”text-center” css=”.vc_custom_1703575284122{padding-right: 30px !important;padding-left: 30px !important;}”]
ERP and Digital Core<\/h2><\/div><\/div><\/div>[vc_empty_space]
ERP Center is the SAP partner and our SAP consultants have expertise in SAP based solutions helping organizations adapt to the digital economy and create market differentiation.<\/span><\/p><\/div><\/div>View All Strengths<\/span><\/a>[\/vc_column][\/vc_row][\/vc_section]<\/p>\r\n<\/div>","protected":false},"excerpt":{"rendered":"[vc_section full_width=”stretch_row” pix_over_visibility=”” pix_overlay_color=”custom” pix_overlay_custom_color=”” responsive_css=”{“pix_res_sm_pt“:“20“,“pix_res_sm_pb“:“20“,“pix_res_md_pt“:“40“,“pix_res_md_pb“:“40“}” css=”.vc_custom_1703576008128{padding-top: 0px !important;padding-bottom: 80px !important;}”][vc_row full_width=”stretch_row” content_placement=”middle” pix_particles_check=”” css=”.vc_custom_1603925891799{padding-top: 40px !important;}”][vc_column css=”.vc_custom_1604715604745{padding-top: 20px !important;padding-bottom: 20px !important;}”][vc_empty_space][\/vc_column][\/vc_row][\/vc_section][vc_section full_width=”stretch_row” pix_over_visibility=”” css=”.vc_custom_1706076314236{padding-top: 70px !important;padding-bottom: 70px !important;background-color: #f2f2f2 !important;}”][vc_row content_placement=”middle” pix_particles_check=””][vc_column width=”1\/2″ css=”.vc_custom_1590548076980{padding-right: 30px !important;padding-left: 30px !important;}”][vc_empty_space][vc_column_text] SAP…","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-14502","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/erp-center.com\/wp-json\/wp\/v2\/pages\/14502","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/erp-center.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/erp-center.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/erp-center.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/erp-center.com\/wp-json\/wp\/v2\/comments?post=14502"}],"version-history":[{"count":24,"href":"https:\/\/erp-center.com\/wp-json\/wp\/v2\/pages\/14502\/revisions"}],"predecessor-version":[{"id":15241,"href":"https:\/\/erp-center.com\/wp-json\/wp\/v2\/pages\/14502\/revisions\/15241"}],"wp:attachment":[{"href":"https:\/\/erp-center.com\/wp-json\/wp\/v2\/media?parent=14502"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}